Contact the desk

Corrections, press enquiries, complaints and data protection requests all reach a real mailbox monitored by the editorial team. We are not an operator — for an issue with your account, contact that brand's support directly.

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Email us

Email: enquiries@uknexa.co.uk

One mailbox for everything — general enquiries, corrections, complaints and data-protection requests. Put the topic in the subject line and it reaches the right person.

Postal address

UKNexa
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Office hours Mon–Fri, 09:00–17:30 (UK time). Post is not a fast route — email reaches us sooner.

We cannot help with these

Account, balance or bonus disputes. We have no access to any operator's systems. Contact that brand's support, then escalate to the alternative dispute resolution provider named in its terms.
Self-exclusion requests. Register free at GamStop — it applies across every GB-licensed operator at once.
Urgent welfare concerns. Call BeGambleAware on 0808 8020 133, free and 24 hours a day. In an emergency call 999.