Contact the desk

Corrections, press enquiries, complaints and data protection requests all reach a real mailbox monitored by the editorial team. We are not an operator — for an issue with your account, contact that brand's support directly.

compose --to=editorial

Send us a message

Your name *

Email address * Used only to reply to this enquiry. Never added to a mailing list.

What is this about?

Message *

I agree that UKNexa may use the details above to respond to this enquiry, as described in the Privacy Policy. *

By submitting you confirm you are 18 or over. We do not accept enquiries from anyone under 18.

Email the right desk

General: hello@uknexa.co.uk
Corrections: editorial@uknexa.co.uk
Complaints: complaints@uknexa.co.uk
Data protection: privacy@uknexa.co.uk

Postal address

UKNexa
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Office hours Mon–Fri, 09:00–17:30 (UK time). Post is not a fast route — email reaches us sooner.

We cannot help with these

Account, balance or bonus disputes. We have no access to any operator's systems. Contact that brand's support, then escalate to the alternative dispute resolution provider named in its terms.
Self-exclusion requests. Register free at GamStop — it applies across every GB-licensed operator at once.
Urgent welfare concerns. Call BeGambleAware on 0808 8020 133, free and 24 hours a day. In an emergency call 999.